Crisis management, General media skills —  16 November 2023 by Adam Fisher

Does the ‘war on woke’ make you worry about communicating positive change?

Another week and another series of stories about being ‘woke’. Headlines this week include the Government appointing a minister to lead its anti-woke agenda, a charity going “too woke” after leaving…

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Crisis management, General media skills —  1 August 2023 by Adam Fisher

The crisis communication lessons you can learn from the Coutts saga (and what it tells us about ‘woke’ brands)

Crisis management, General media skills —  2 May 2023 by Adam Fisher

When bosses go viral (and not in a good way)

Crisis management, General media skills —  6 April 2023 by Adam Fisher

The best of this year’s April Fools’ stunts (and the brand that found itself apologising)

Crisis management, General media skills —  7 March 2023 by Adam Fisher

What happens when you lose control of the narrative during a crisis?

Crisis management, General media skills —  2 March 2023 by Adam Fisher

Should you use ChatGPT in your crisis communication?

The is a lot of buzz about ChatGPT. The artificial intelligence chatbot - trained to interact in a conversational way - is already being put to the test in everything from writing articles and songs…

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General media skills, Crisis management —  9 February 2023 by Adam Fisher

Managing the mental well-being of your comms and media team

Working in a comms or media team can take its toll. The work is fast-paced - even more so when managing a crisis media management incident or challenging situation - and you need to keep your eye on…

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Crisis management, General media skills —  15 September 2022 by Adam Fisher

Center Parcs and the ‘mark of respect’ PR disaster

Crisis management, General media skills —  18 August 2022 by Adam Fisher

Painting over the reputational cracks? How Crown Paints responded to advert backlash